Frequently asked questions

How do I purchase mining contract?

It is very simple. Once you have your account created new user menu will show once you are logged in. On top of the page click on "Buy a new contract" link. But for Deposit, minimum is 0.3 BTC and equivalent in other coins. We can't accept below it. Once you are on that page you can see your "deposit address", you should send BTC to this address and after 1 confirmation BTC will be available for you to buy new contracts or Cryptoion vouchers.

How can you offer such a low rates?

We combine very cheap electricity with efficient custom made mining hardware along with modified mining software. We provide mining at 3THS. There is no hidden fees.

Are there any other fees?

There is no fees of any kind, no maintenance or electricity fees.

When and how will I receive payouts from my mining contract?

Depends on you contract you can receive payouts daily, weekly or monthly. Payout is done to your bitcoin wallet you specify or it's accumulated in your Cryptoion balance and you can withdraw it manually.

When will my contract start mining?

All contracts are activated automatically, you will start mining instantly after we have received your payment. After Purchase contract, Then buy your any power mining voucher for start mining. This power mining voucher is only for 24 hours for verification. After 24 hours, You can manually and automatically withdrawal your power mining voucher in your bitcoin wallet according to your comfort.We provide 4 THS mining free for 48 hours till government will not approve your mining system on servers. In demo period you need to verify your account to purchase your voucher and verify your account. We are proving free mining at 4 THS. Buy your voucher before mining contract if you want to use less than 4 THS mining.

What are Cryptoion vouchers and how to use them?

Cryptoion vouchers are easy way for you to get some THS mining power for your account. Another way you can use them is to resell them to people for cash and make some extra profit this way. There are lot of people who are having hard time getting bitcoins but would like to mine them. Buy voucher and You can resell at your own price to others. You need to create your merchant account or as moderator account for sell voucher.

How do I setup my payout address?

Once you log in go to your account "dashboard". First thing you see on your dashboard in top left is "Withdraw adress" field, enter your bitcoin wallet address here and save it. Weekly and monthly contracts will be paid out to this address. If you do not enter address here all your earnings will be added to your balance and you can withdraw it manually.

What’s the expected ROI?

It depends on the difficulty but you can get an idea of your ROI by googling Bitcoin Profit Calculator or visiting:
Tip: Electricity Rate and Power consumption is 0

Can i choose my own mining pool?

No, choosing mining pool is our part of the deal, we use our developed software that spreads hashing power between few most profitable mining pools.

For how long is contract active?

By default contract are set to expire automatically after 5 years but you can sell them back to us sooner than that if you wish.

How complete verification for Representative/Moderator?

You need to complete criteria for representative as 10 BTC mining contract, 4 BTC power mining voucher and 5 active referrals. When you will get representative status, Then you need to verify your debit card of cryptoion with your address and payment.(For moderator 5 BTC and For representative 2.5 BTC)

When can I sell back purchased contract?

This depends on the type of the contract you purchased. Manual ones you can sell whenever you like. Weekly payout ones you can sell after 60 days and monthly payout contracts you can sell after 90 days after you purchased them.

How can i buy Cryptoion Card?

First fill your details in the form and Add 1 BTC in your card address to approve your card. Card will be free. You will get 1 BTC balance in your card. Maximum Delivery time is 3 business working days. Cryptoion Card verification is necessary for your account postal address. This verification is mandatory before buying any voucher. Applied since 1 October,2016. Your can't purchase any voucher and other activities without card verification.

How can you contact us?

You can visit our office headquarter anytime. You can check your mining block here of your account. You can visit our New Jersey Office:
380 New Jersey Ave, Wildwood, NJ 08260, United States